11. What should I expect during my First appointment?

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One of our staff members will compile your medical and dental history during your first visit. We will then examine your teeth and gums, screen you for oral cancer, make X-rays of your teeth as needed and complete a TMJ (temporomandibular or jaw joint) exam. After we review your dental profile, we will discuss a diagnosis with you. If treatment such as a root canal (endodontics), braces (orthodontics) or oral surgery is needed, we will plan to treat you in ...

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10. How often should I see a dentist?

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The Canadian Dental Association CDA guidelines recommend visiting a dentist at least twice a year for a checkup and professional cleaning. Our office also recommends a minimum of two visits per year.

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9. Why do I have to pay at the time of service?

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As a courtesy to our patients, we will gladly process your insurance claim forms. Our responsibility is to provide you with the treatment that best meets your needs, not to try to match your care to insurance plan limitations. Therefore, when a service has been provided, it is the patient’s responsibility to pay estimated portions at the time of service.

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8. How much will insurance cover?

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We can check benefits and give you an estimate of what your insurance may cover.

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7. What insurance do I have?

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It is best to find out from your company’s Human Resource group about what insurance you have and bring information with you to your appointment. We could also help you to find out your coverage.

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